SPECIAL NEEDS & ASSISTANCE
The Zoo’s Visitor Service staff is pleased to assist guests requiring special assistance to ensure an enjoyable experience. Please contact a supervisor in advance of your visit by email or at 813-935-8552 ext. 0.
The Zoo’s pathways, facilities and exhibits are designed to provide all visitors an enjoyable experience. Our front parking lot, entryway and walkways are enhanced to provide easy navigation for all of our guests.
All of the Zoo’s restaurants have wheelchair-accessible entrances. Family restrooms, which accommodate wheelchairs or companions, are located adjacent to the Garden Grille restaurant (near the front gate), Wallaroo Station and the Safari Africa plaza.
Reserved spaces are available for disabled guests in the front lot, with ramp accessibility to the main entrance. On days of peak visitation, when the designated spaces are full, Zoo parking lot security will try to assist vehicles carrying disabled guests.
WHEELCHAIRS & EVCs
A limited quantity of manual wheelchairs and ECVs are available for rent inside the Zoo on a first come, first served basis. Due to the popularity of these rentals, we are unable to guarantee availability or reserve equipment. Rental fee plus a held photo ID as a deposit are required to rent a manual or electric wheelchair. Personal wheelchairs or ECVs are welcome inside the Zoo.
- Non-Motorized Wheelchair $10.00 per day
- ECVs (Motorized Wheelchairs) $28.00 per day
The Zoo offers the rental of strollers on a first come, first served basis. Due to the popularity of our rentals, we are unable to guarantee availability and/or reserve equipment.
Rental fee plus a held photo ID as a deposit are required to rent a stroller.
- Single Strollers $9.63 per day
- Double Strollers $11.77 per day
The Zoo has established a partnership with the Center for Autism & Related Disabilities (CARD) at USF to improve our capacity to serve children diagnosed with autism spectrum disorders and related disabilities. As a result, the Zoo has been designated an “autism friendly business.”
The Zoo has visual aids at the front gate (limited availability), which can be borrowed at the guest’s request for assistance.
We are happy to provide an Autism-friendly version of the Zoo map. Please see any front gate ticket window for a copy or print below and plan at home before your visit. Download Map
We are pleased to offer some information to assist with your Zoo Visit. "Visiting the Zoo" is to help parents, teachers and other caregivers prepare guests with autism for their visit to the Zoo. A second guide helps to minimize sensory issues they may encounter or difficulties understanding rules with interactive experiences. It is suggested that you review the guides prior to your visit to the zoo. The guides are available at the Zoo, just ask a staff member for details.
Visiting the Zoo
Tampa’s Lowry Park Zoo welcomes trained service animals and service animals-in-training. We pride ourselves on providing broad access by service animals throughout our park, but because sensitivities can vary with our animals, guests with service animals are encouraged to check with Guest Relations on the day of visit to determine if access to any Zoo area is restricted on that day. Service animals are limited to dogs and miniature horses that have been individually trained to do work or perform tasks for the benefit of an individual with a disability. It does not include pets or emotional support animals. Service animals must remain harnessed or leashed at all times. If these devices interfere with the service animal’s work or the guest’s disability prevents them from using these devices, then the service animal must be under the guest’s complete control. Guests are responsible for the clean-up and for controlling their service animal’s behavior. Guest will be asked to remove service animals if these guidelines are not followed. The Zoo does not offer pet boarding facilities.
With at least two weeks advance notice, a Sign Language interpreter may be available to enhance your visit to the Zoo. To inquire about scheduling an interpreter, please contact Guest Services via email or call 813-935-8552 and press zero (0) to reach a representative.
Gluten-free menu options are also available at Zoo restaurants upon request. Please ask a Food and Beverage team member for assistance.